Effective date: September 18, 2026
Last updated: September 18, 2026
eTranslata, LLC is committed to making etranslata.com and our customer service accessible to people with disabilities. We are working toward an experience that allows visitors to perceive, understand, navigate, and interact with our website using a range of technologies and abilities.
Our accessibility goal
Our goal is to improve the website in alignment with the Web Content Accessibility Guidelines WCAG 2.2 Level AA, where reasonably applicable. This is a goal and ongoing process, not a claim that every page or third-party component currently conforms. We review accessibility as we add and update content and seek practical ways to remove barriers.
Measures we aim to support
- Keyboard navigation and visible keyboard focus for interactive elements.
- Logical heading structure, meaningful link text, and consistent navigation.
- Text alternatives for informative images and captions or transcripts for material audio and video content, when applicable.
- Readable color contrast, resizable text, and layouts that reflow without loss of essential content where feasible.
- Form labels, instructions, error identification, and status messages that can be understood with assistive technology.
- Plain-language instructions and accessible alternatives for documents or workflows when reasonably available.
Third party content
Some functions, including payment, scheduling, embedded media, maps, chat, file upload, social media, or other integrations, may be supplied by third parties. We do not control every aspect of those services, but we welcome reports of barriers and will try to provide an accessible alternative for completing a transaction or obtaining information.
Need assistance or an alternative format
If you encounter an accessibility barrier, need information in another format, or need help requesting a quote or using our services, contact us at accessibility@etranslata.com. Please describe the page or document, the difficulty you experienced, the assistive technology and browser you used if you are comfortable sharing them, and the best way to reach you.
We aim to acknowledge accessibility requests within two business days and to provide a reasonable response or alternative as promptly as practicable. Response time may depend on the nature and complexity of the request. Accessibility feedback will not affect eligibility for service or pricing. Relay services (TTY, VRS, and captioned relay) are welcome.
Feedback
We welcome feedback about the accessibility of etranslata.com. Contact:
eTranslata, LLC
7901 4th St N Ste 300, St. Petersburg, FL, US 33702
accessibility@etranslata.com
https://etranslata.com