Last updated: September 18, 2026
eTranslata LLC (“eTranslata,” “we,” “us,” or “our”) operates etranslata.com and provides English–Spanish document translation services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Who We Are
eTranslata LLC. Our mailing address (via our registered agent, Northwest Registered Agent LLC) is 7901 4th St N Ste 300, St. Petersburg, FL 33702. For privacy questions, you can reach us at biz@etranslata.com.
Information We Collect
Information you provide to us: When you request a quote or contact us through the form on our site, we collect the information you submit, which may include your name, email address, and details about your translation project.
When you place an order and check out on our site, we collect the information needed to process it, including your name, billing information, email address, and payment details. Payment card details are processed directly by our payment processor, Stripe, and are not stored on our servers (see “Payment Processing” below).
If you create an account, we store your name, email address, and order history to make future checkouts easier and to let you view your order status.
Information collected automatically: Like most websites, we automatically collect some technical information when you visit, such as your IP address, browser type, and pages viewed. Where analytics or spam-protection tools are involved, this is described below.
Cookies and Analytics
We use Complianz to manage cookie consent on our site. Depending on your choice, our site may use Google Analytics (via Google Site Kit) to understand how visitors use the site. Analytics tracking is configured with Google’s Consent Mode, so it defaults to “denied” for visitors in the EU, UK, and Switzerland until you actively consent through our cookie banner.
For a full list of cookies used on this site and their purposes, see our Cookie Policy.
Payment Processing
We accept payments through Stripe. When you make a payment, the information needed to process it (such as the purchase amount and your billing details) is passed to Stripe. We do not see or store your full card number. Please see the Stripe Privacy Policy for details on how Stripe handles your information.
Spam Protection
Our quote-request form uses Google reCAPTCHA (invisible) to help prevent spam submissions. This may involve sending some information (such as your IP address) to Google. Google’s privacy policy is available at policies.google.com/privacy.
Hosting and Caching
Our site is hosted on Hostinger and uses LiteSpeed Cache to serve pages faster. Caching creates temporary copies of site pages to improve load times; these cached copies are not accessed by third parties and expire on a regular schedule.
Who Has Access to Your Information
Members of our team can access the information needed to respond to your quote requests, fulfill orders, and provide support — for example, your contact details and order information. We do not sell your personal information to third parties.
How Long We Keep Your Information
We keep your information for as long as we need it to provide our services, respond to your requests, and meet our legal and tax obligations. Order and billing records are kept as long as needed for accounting and legal purposes. If you’d like us to delete information we hold about you sooner, contact us at biz@etranslata.com and we will do so except where we’re required to retain it.
Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of the personal information we hold about you, and to receive a copy of it in a portable format. To exercise any of these rights, contact us at biz@etranslata.com.
Children’s Privacy
Our services are intended for adults and businesses. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time as our services or applicable laws change. We’ll update the “Last updated” date above when we do.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at biz@etranslata.com.